© 2017 Phoenix4Training LLP

Hallmarks [Line].png

 

 

Registered in England | No. OC333888

Registered Office: Moore Stephens, City Gates, 2-4 Southgate, Chichester, West Sussex, PO19 8DJ 

Phoenix4Training LLP is not responsible for the content of external sites that can be found using the links on some of our pages.

Company Hallmarks

 

Our Hallmarks represent the values of our company and run through everything we do. They help us improve and develop and give our people aims to aspire to. Our Hallmarks apply to everyone in our company and all our contractors and we invite all our customers to rate us on our performance against the 4 Hallmarks.

     Welcoming

     Set the tone, with the welcome.

     Sharing

     Share what you know.

     - Are we welcoming?

     - Do we make you feel valued?

     - Was our service on time and did we meet our targets?

     - Does your training feel worthwhile?

     - Do you feel your trainer is knowledgeable?

     - Are deadlines and expectations shared and agreed?

     Approachable

     Be there and invite others to approach you.

     Caring

     Listen and make things better.

     - Do you feel you can approach our team member?

     - Do our suitable to your individual requirements?

     - Are our communications friendly?

     - Do you feel supported?

     - Do you feel like you are being treated how you should be?

     - If something's not right I feel I can talk to someone.

LIVE Hallmark Report