Available Courses


We’re now delivering bespoke training delivered through workbooks. We can offer these either as standalone workbooks or offer a group of workbooks to come together as a bespoke course. Workbook courses allow the learner to complete their course at their own pace and in their own time. Similar to the knowledge and understanding some may be familiar with from Apprenticeships and Diplomas. Some workbook areas also allow for non-linear completion, where the learner can step away from a question and continue with the workbook. To return back to it when confident and ready to answer it.


As these workbooks have been created bespoke by us at Phoenix4Training, we can adapt them to suit the particular needs of different employers. By removing contents that aren’t necessary for you and implementing additional contents which are tailored to you.


Please contact us for more details.



Each course will be delivered by one of our designated Assessors, with vast experience of the field. Our knowledgeable Assessment and Training Team have helped a substantial amount of Learners, Employed and Unemployed complete their Qualifications. However our focus is with those who are currently working on achieving their qualifications and those who are thing of starting training of their own.

We currently have 86 Learners working on completing qualifications, and since August 2010 we have had 2,379 Qualification Completions

Please Contact Us if the training your are looking for is not listed below, we will do our utmost to provide the training to suit your needs.



Awarding Body


Contact Centre Operations

Health & Safety

  • Health & Safety Awareness

  • Occupational Health & Safety

Health & Social Care

Work/Employability Skills

Business Administration

Certificates of Professional Competence

Customer Service

Functional Skills (English, Maths and ICT)

Learning & Development

  • Award in Assessing Competence in the Workplace

  • Award in the Internal Quality Assurance of Assessment Process & Practice



Team Leading

Food Industry Standards

Warehousing & Storage

Bespoke Accredited Training

Equality & Diversity

Award in Assessing Vocationally Related Achievement

L4 Award in IQA Processes and Practice

Units Towards:

  • Learning & Development L4 Diploma

  • Learning & Development L3 Certificate

  • Customer Service L3 Diploma

  • Business & Administration L3 Diploma

  • Management L3 Diploma

  • Health & Social Care L3 Diploma

  • Warehousing & Storage L3 Certificate

Health Carer's Certificate



  • Develop an Operational Plan

  • Encourage Innovation

  • Employability Skills

  • Food Labelling and Allergens

  • Giving Feedback

  • Health & Safety

  • Health & Safety at Work

  • Implement Change

  • Manage Individuals' Performance

  • Manage Team Performance

  • Managing Stress

  • Manual Handling

  • Mental Health Disorders

  • Personal Development

  • Personal Organisational Skills

  • Prevent and County Lines

  • Project Management

  • Risk Assessment

  • Safeguarding

  • Substance Misuse

  • Time Management

  • Team Improvement

  • Quality Improvement

Award in Assessing Competence in the Work Environment


Level 1 & 2 Award/Certificate




Level 1 & 2 Award/Certificate





Dependent on Your Needs








Dependent on Your Needs




Unit Certificates





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© 2017 Phoenix4Training LLP

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Registered in England | No. OC333888

Registered Office: Moore Stephens, City Gates, 2-4 Southgate, Chichester, West Sussex, PO19 8DJ 

Phoenix4Training LLP is not responsible for the content of external sites that can be found using the links on some of our pages.