Before you log on to the system for the first time you MUST download the certificates to access our systems please click on the link which relates to your operating system. Instructions are based on using Microsoft Explorer on a PC we recomend Explorer as it works best with Outlook Web Access.
By logging into our system you are agreeing to respect the data protection policy of Phoenix4Training, you understand that any abuse of the system will result in your access privileges being revoked.
All paperwork that is found on the intranet supersedes anything you have on CD form or has been emailed to you in the past. Use only the documents found on the intranet.
The calendar on the intranet is for all Assessors to let the office know of your movements and MUST be completed.
You will need your Tracker Log On and Password. Please note you must be running Microsoft Explorer to access Tracker and you must log on to Tracker prior to visiting your Learners and at the end of the day. You must not let anyone else use your log on and if using a public or shared computer you must log out.
Please ensure that you enter all information from your assessment visit within 48 hours.
All data is subject to the Data Protection Act of 1998 and a learner may request to see the personal data held on their file for a fee of £10/€11 by writing to:
Business Support Co-Ordinator
Phoenix4Training LLP
Spindle Way
CRAWLEY
West Sussex
RH10 1TT
United Kingdom
We do welcome any suggestions or comments you have on the intranet, email and Tracker system.
You will require Acrobat Adobe Reader for some files. Acrobat Adobe Reader can be freely downloaded by clicking the link.
If you are having dificulties with the log on please contact 4102
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