Aviation
Welcome to our Aviation NVQs
We understand that the Aviation business is as unique as it is exciting and we have much experience in our company in the aviation world. We have new and exciting qualifications which are designed specifically for the Aviation Industry both on the ground and in the air. However there are also many other NVQs which may be useful to your logistic staff or admin staff if you are a ground agent, and managerial and learning and development roles for your cabin services department if you are an airline. Everyone in your company can find a fully funded (free to you and your people) qualification for the job they do!
We offer levels 2-4 in customer service. Level 2 is equivalent to 5 GCSE passes at A-C level and Level 3 is the equivalent to 2 A Levels.
All Assessing is undertaken in the workplace and requires minimum disruption to the work day as the Assessor will watch observe and question the candidate as she/he goes about their day to day work. The Assessor will use their knowledge and experience to identify with the candidate which units are best suited to the individual's job role.
Our people will be in your company so we will ask if you want our assessors to wear our uniform, business dress. All Assessors are provided with ID cards.
All candidates will be supplied with a personalised portfolio and will have the full support of our team of professionals.
Employers will benefit from:
- Better Customer Service from employees
- Improved staff performance
- Increased skill levels
- Improvements in the quality of service
- More highly motivated staff
Employees will benefit from:
- A clear understanding of responsibilities
- The opportunity to develop new skills
- The recognition and continued development of existing skills
- A Nationally recognised qualification and certificate and new skills
Even More Good News
We are able to obtain Government Funding for the majority of Qualifications so enhancing your peoples skills and motivating your work force won’t cost you a penny!
Please contact us to for more information
Here are the qualifications we can offer specific to customer service
Customer Service Level 2
Customer Service Level 3
Customer Service Level 4
Aviation Operations on the Ground Level 2
Aviation Operations on the Ground Level 3
Providing Aviation Operations in the Air Level 2
Providing Aviation Operations in the Air Level 3
Business and Administration Level 2
Business and Administration Level 3
Team Leading Level 2
Management Level 3
Learning and Development Level 3
We would be very happy to help you decided what qualifications are suitable to you so please contact us.
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